Privacy Policy for Kettering Reptiles

Introduction

At Kettering Reptiles, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use and safeguard your personal information when you visit our site or use our services.

Information We Collect

We may collect the following personal data:

• Name, postal address, telephone number and email address

• Details about your reptile and your service requirements

• Payment information for services provided

• Technical data such as IP address and browser type when you access our website

How We Use Your Information

Your personal information may be used to:

• Provide and manage reptile sales, services and boarding

• Communicate with you regarding bookings, enquiries or support

• Process payments and maintain accurate records

• Improve our services and website functionality

• Comply with legal and regulatory obligations

Data Sharing and Security

• We do not share your personal information with third parties for marketing purposes

• We may share necessary data with trusted service providers to facilitate your reptile-related needs

• We implement appropriate technical and organisational measures to protect your data from unauthorised access or misuse

Cookies

Our website uses cookies to enhance your browsing experience and collect analytical data. You can manage or disable cookies in your browser settings; however, some features may not function correctly if cookies are turned off.

Your Rights

You have the right to:

• Request access to the personal data we hold about you

• Request correction or deletion of your personal information

• Object to or restrict how your data is processed

• Withdraw consent, where processing is based on consent

• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been violated

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please get in touch:

Email: ketteringreptiles@ymail.com
Phone: 01536 356874
Address: 128 Montagu Street, Kettering, NN16 8RZ